We just returned from a trip to DC including all of the downtown Smithsonian museums (no time for Dulles this trip). Seems as though there must be an age-old struggle of quantity vs quality at play at many museums, the Smithsonian included.
On one hand, the new display of the Star Spangled Banner is quite nice. A path leads you into a darkened room. Along the path are adequately spaced story segments about the flag. Once you reach the room, the flag is on display in a dramatic glass enclosure that looks like it might house NASA mission control. On the way out, the exit path also has some very nice tidbits and factoids, including one large touch-screen interactive display for those so inclined. The display is impressive and precisely appropriate. I assume it was expensive and it sure takes up a lot of real estate for one item ... but it is quality.
The flip side was the gem/mineral display. I'm not "in" to this and am knowledgeable only on a HS level ... much like a person who is outside of aviation being overwhelmed by the sheer volume of airplanes at NMUSAF. So many gems and minerals are on display with an equal number of fact cards and explanations that it's likely I only "saw" 10% of the room. The throngs of children crammed into the space (not the museum's fault) all attempting to snap away images on their iPhones didn't help either. Bottom line, a case of 200 aircraft models is nice, but unless it tells a story or has some other draw, I'm likely to pick out one or two to focus on and the rest is a blur. And cramming too many items into a space simply to display them doesn't seem to be a wise choice for any museum.
Another observation of the downtown museums was simply that they are filthy and exhibit various stages of disrepair. A passing shower had water dripping through the roof of Air & Space; workmen in lifts were strategically spreading plastic on parts of airplanes & capsules. The rooms felt far from climate/humidity managed. I wanted to fool with some of the "how it flies" hands-on displays and nearly all were broken, as were some of the "press this button to see a video" kiosks. Foresight into the type of flooring and ducting and such with an eye towards "how are we going to keep it clean & maintained" is a thought, as is "once we have a hands-on device, how often will it be checked and who will fix it?"
Two final observations:
1. Make sure everything has a clearly locatable fact card. The transportation hall had a huge locomotive I wanted to read about, but there were so many competing items and cards I never could find the card describing the biggest item there. Fact cards that break out major headings would be nice; I usually find myself skipping to the end to learn the specific history of an object and it's source whereas other aspects may interest other people.
2. I understand that the gift shop chooses to have some less expensive items that cater to a school kid or casual visitor, but please devote a percentage to classy, high-quality items a true fan would appreciate and I don't mean a marble paperweight. For example, I considered adding an Apollo 11 patch to my collection but the embroidery was awful, the items just looked sadly cheap. Same with t-shirts: overly gaudy, flashy, (and sometimes inaccurate, such as an Air Corps theme with a Navy plane) screen prints, and thin cheap fabric turn me away from a purchase. The Collings Foundation & Tennessee Museum of Aviation seem to be leading the pack in t-shirt quality. I understand that I might be in the minority but that's how I feel.
So, how do you design a museum and please everyone? You can't, but I do think approaching the project from the various visitor perspectives (child, passerby, elderly, expert, etc) will cause one to consider more options, just as one poster mentioned having benches for resting. Ideally, try to have a little something for everyone without over-doing any one aspect. Maybe have a sign up list for "fan day" where a limited number of guests can come out an hour early for better access and a top docent?? Just an idea.
Apparently NASM is working on a refresher too:
http://www.space.com/25361-smithsonian- ... ation.htmlKen